Wish to return a part?
We do offer change of mind refunds under certain circumstances, however some items can not be covered.
In a nutshell, this includes:
- Items that have been installed (unless they've failed under manufacturer's warranty)
- any item of an electrical nature including PCB's Pumps, motors etc.
- Items we bought in especially from a supplier for you
- light globes
- Items which are returned in an unsalable condition, including carton damage.
For more information, please check out terms and conditions.
If your return request is within our terms and conditions
Please use the link below to request a return of a part. If your return request is within our terms, we will advise you instructions on returning the part. We use third party logistics, and they are unable to credit our orders, so please DO NOT simply "RTS" your parts. Parts may not be refunded, or returned to you if you return them there without our prior authorisation.